Refund and Returns Policy
Need To Return an item?
We accept returns on all items within 30 days after the date of arrival of the product to your shipping address. No exceptions.
Items to be returned must be reported as soon as possible. We will need a photo of the item before we can issue you a pre-paid return label.
- Take a photo of your RedPro.Club product upload it to our customer service form. If you have any issues with uploading the photo, e-mail it directly to us at [email protected] Please include a brief reason for the return so that we can work to better improve our products.
- Next, you’ll receive a pre-paid label from our support team. Once you’ve received your shipping label from our customer support team, simply pack up your item(s) in the packaging materials and box it that came with it. Secure the pre-paid shipping return label to the box, and drop it off at your nearest postal office. We cover all shipping to and from for our customers!
- When our team has received your return, we can either perform an exchange with or if you’d like, we can refund the full amount.
Credit card refunds can only go to the card used at the time of purchase.
It’s that easy! All you have to do is send us a photo & pack up and drop off your return! Then, it’s all in our hands as we prepare your refund or product exchange for you.
Request a return
We’re sorry you weren’t satisfied with your order!
We accept returns on all unused products.